Programmer Support Specialist

Company Name:
CivicPlus
Position Type:
Full-time
Job Title:
Programmer Support Specialist
Reports to:
Client Support Manager
Location:
Corporate Headquarters (Manhattan, KS)
Overview:
Do you like helping people? Would you like to help an entire community of people build a website their citizens will actually use? At CivicPlus, we are a team of fun, passionate, smart, customer-oriented people who come together to make local government work better. We offer an informal, social workplace where enthusiasm and talent are rewarded. The Programmer Support Specialist is the link between our general support staff and programming team. This position is responsible for troubleshooting and resolving escalated technical issues that are impacting the performance or the existing software.
We're looking for....
Experience with SQL Server Transact - SQL and Store Procedures
Advanced skill with HTML, CSS, ASP.NET and JavaScript
Knowledge of web server configurations such as IIS
Web application development experience
You'll need these skills to....
Compile accurate documentation based on high level code changes
Solve practical problems and successfully handle a variety of technical issues
Evaluate/prioritize reported issues based on severity and overall impact to the existing system and clients
Perform troubleshooting of program errors to diagnose root cause and take corrective action as necessary.
Assist in maintenance and updating of internal

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